Safaricom Online Shop
Have you been in a situation where you wanted to buy a phone or a laptop from a Safaricom shop but could not get a convenient store near you? Well, Safaricom has decided to bring one near you; on a laptop/pc/smartphone near you…
Safaricom will soon be launching an online store. The Online shop is a customer platform that will resemble a functioning retail Shop.
With the Online Shop, you will be more independent thus requiring less support from the retail shops in checking availability of stocks, placing orders and making payments. This will help give the customer more convenience, while at the same time enabling Safaricom to get a powerful media for free advertisement.
On selecting a particular item, you will be able to see whether the product is in Stock or out of Stock, the price and product specifications. There will also be an option linking customers to the official Safaricom pages on Face book and Twitter.
Upon successful ordering of an item, a user is able to choose either “Safaricom Shop” or “Home delivery” options. Shipping costs shall be added to the cost of the item.
Payments for ordered items will be via M-PESSA, and the customer will receive a confirmation SMS on their phone with the payments details and instructions.
I will keep you folks updated.